Thursday, July 29, 2010

Utter Disappointment - Nandos

My first trip to Nandos I purposely got off work an hour early, reached there at 530pm only to be greeted by a sign that says, "We're closed at 6pm today!" -_-" 2nd trip there kena super long queue that wasn't moving.

My 3rd trip was yesterday. Dee got there early and got seated immediatly so I quickly parked my car and went up. There weren't any servers when I was at the door so I just stepped in to look for Dee. Suddenly, this really tall ah char raced behind me and called out, "HEY EXCUSE ME! EXCUSE ME MISS! CAN I HELP YOU?" As if i was trying to cut the queue, steal something or plant a bomb lah! My goodness, I was merely standing there looking around for Dee, which i think is quite obvious ley.. Don't need to raise his voice and make everybody turn their head and give me the dirty look right? Nabey..

Anyway, I finally sat down and we've decided to share the 1/2 Chicken that comes with 2 sides. We chose Peri Chips and Peri Corn for the sides and we requested the waiter to give us an extra plate cause we're sharing. While waiting, I started telling Dee that this Nandos is very different from those in Melbourne and London. Usually the decor is red and green that's more Mexicano, hispanic. But this one has alot of brown and gold, a bit Indo. And there isn't any counter to place your own orders or menu boards to look at. The table tag is a black metal rooster instead of the colourful wooden rooster number tag. The uniform were a bit dull compared to those in Melbourne that had one-liners like, "We don't serve drunk chicks."

When our food came, this was how it looked:
I totally snapped... Do you see anything wrong with this picture?? No??
How bout this?

Not clear enough? Try this with added diagrams:

I really find that Peri Corn very miserable and ridiculous. So outrageous that I went on and on at it and kaobey to Dee last night before I slept and this morning again before I went to work. We had assumed that pricing at $22 would be relatively sumptious for 2 people but it was barely enough. NEVERMIND, I can close an eye on that. But wtf is that piece of corn sooooooo fucking small?? I'm not asking for like 5 and a half rows of corn here, but an equivalent portion to the fries would be reasonable yah!? On the sides menu, it says $3.50 if i remember correctly. I rather eat the $2 bland cup corn at GV..

Even hawker centre chicken chop ah ceks also know what is appropriate portioning.

As if this wasn't appalling enough. After we finished our food, this waiter/OM came to clear our plates. While holding the plate, he stood there and said with a questioning nod (sticking out the chin kinda nod), "How's the food?" Me and Dee were a bit stunned by the abrupt and crude interruption. And there he repeated himself with the questioning nod again. I dunno how you define customer service but without an appropriate opening line like a courteous greeting, shooting a question blankly with the stupid nod is definitely impolite/rude in any social situation. Even if you didn't mean to, you've definitely made yourself appear to be integorative and disrespectful. I won't mind if i know him personally, but him being an operation manager of an international franchise, I really cannot tah han. I'll rate him Double Fail and this Bugis branch can kiss my ass.

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